Field Service Management Software for High-Performing Teams
Dusk FSM brings field operations, projects, time tracking, and integrations together in one mobile-first, AI-enabled platform. Plan, schedule, dispatch, complete, and invoice work faster with a configurable system built for modern field teams.
One Platform for Field Operations, Projects, Time & Attendance, and Integrations
Dusk FSM is a comprehensive field service management platform that replaces spreadsheets and disconnected tools with real-time updates, mobile workflows, and intelligent automation. Designed for field teams, contractors, and distributed operations, the platform adapts to your processes and supports end-to-end job execution.
Field Operations & Dispatch
Schedule, assign, and monitor jobs in real time. Use mobile workflows, optimised routing, and live field updates to improve visibility and reduce delays across your operation.
Projects & Task Management
Manage work with Gantt, Kanban, and List views. Connect tasks to field execution, safety, compliance, and billing to maintain full project control from start to finish.
Time & Attendance
Track time accurately with mobile punch cards, shift logging, and payroll-ready timesheets. Sync labour data to jobs and projects for accurate costing and reporting.
Integrations
Connect Dusk FSM with CRM, finance, asset management, IoT, and scheduling systems. Automate data flow, reduce manual work, and create a unified operational ecosystem.
- Modular and fully integrated
- Mobile-first design for real-time updates
- Built for staff, contractors, and mixed teams
- No-code configuration and fast setup
- Rapid onboarding and measurable ROI
Trusted by Industry Leaders
Dusk FSM supports teams across utilities, construction, engineering, local government, maintenance, and infrastructure. Organisations rely on the platform to simplify scheduling, improve field reporting, reduce delays, and maintain operational compliance across complex environments.
Integration Capabilities That Scale With You
Connect With Your Systems
Dusk FSM integrates with CRM, finance, scheduling, asset management, and IoT platforms to create a streamlined, end-to-end workflow.
Tailored Integration Support
Our team can configure integrations to suit your business requirements, ensuring a seamless transition from your current systems.
Continuous Data Sync
Automated data exchange eliminates double entry and improves accuracy for reporting, billing, and operational decision-making.
Built for Long-Term Compatibility
The platform supports an expanding list of trusted technology partners, helping your organisation innovate without disruption.
Start Managing Work Smarter, Today
Explore Dusk FSM by Industry
See how our platform supports different industries and use cases
Customer Success & Expert Insights
IoT + Field Work Execution: Designing Field Operations for Proactive Service
Learn how leading organizations connect IoT intelligence with field execution to deliver proactive, signal-driven service operations at scale.
Whitepaper - CRM + Field Work Execution: A New Standard for Customer Experience
A practical perspective on how customer experience in field service is shaped by execution, and why connecting CRM systems with real-world operations is becoming the new standard.
Whitepaper - Why Most FSM Software Evaluations Fail (And What to Look For Instead)
A modern framework for evaluating field service management based on real operational outcomes, not just features.
Whitepaper - Why Most AI Makes Field Service Harder (And What Actually Works)
An exploration of how practical AI strengthens scheduling, workflow, and coordination in field operations, helping teams scale with clarity and operational stability.
Frequently Asked Questions
What is Dusk FSM?
Dusk FSM is a modular field service management platform that combines scheduling, project delivery, and time tracking into one configurable solution for field based teams.
How is Dusk FSM different from other FSM tools?
Unlike rigid platforms, Dusk FSM adapts to your workflows. You can configure job types, forms, and automations without writing code, making it easy to match how your business actually works.
Can I get started for free?
Yes. You can get started on our Launch Plan, which includes the core platform features for up to 25 jobs at no cost.
Does the platform support real time updates?
Yes. Dusk FSM keeps everyone aligned with live updates from the field, automated notifications, and synced data across jobs, schedules, and staff availability.